Care services rarely work in a standardized or even fully automated way. Instead, there are many different types of documents, lots of paper, many written notes, abbreviations instead of signatures. If there is suspicion of fraud, investigating authorities have to laboriously transfer all the documents into Excel sheets, juxtapose many small individual records and compare them – previously by hand! Because this eats up time and resources, the analysis is often aborted as soon as the burden of proof is sufficient for a guilty or acquittal verdict.
Machine Learning for Data Acquisition
Things will soon be simpler and more up-to-date with the AI software developed by the researchers from the »PflegeForensik« project. On the one hand, they are working closely with the police to tailor the solution precisely to their needs and thus create a real advantage for everyday life. On the other hand, they are using automated image processing with machine learning to recognize important document types such as tour planning, visit reports, performance records or duty rosters and record them digitally in a central database. Image processing and modern deep learning methods are combined for this purpose.